We don’t have a lot of rules, but the ones we do have we take pretty seriously.
Make sure you’ve familiarised yourself with our Code of Conduct and you’ll be in good stead. We’ve also answered a lot of questions in this post here.
We reserve all rights to change and amend our terms and conditions of attendance (including our Code of Conduct) and to vary advertised schedules to add, withdraw or substitute speakers and sessions at our sole discretion.
Can I go to Day One and send my colleague to Day Two?
No. No way. Definitely not. The same person must attend both days. We will be checking lanyards and wristbands so don’t forget (or remove) yours.
Subject to all applicable laws and our venue’s terms of entry, we reserve the right to ask you to leave if you are unable to provide suitable identification which confirms that you are the attendee nominated, at the time of purchase, by the purchaser of the ticket.
What is the refund policy?
We want you to be able to register with confidence even though things are changing rapidly in a post-COVID world. You can get a full refund on your ticket within 7 days of your purchase until 31 May 2024.
We do not offer refunds outside of this grace period, but you may send someone in your place. You may also resell your ticket. To transfer your access to the event to someone else, email hello@stateofsocial.com.au.
If the event isn’t cancelled, but your home State goes into lockdown due to COVID-19 and you’re unable to attend the event due to this reason, your ticket will be converted to Online Access and you will receive a complimentary ticket to the next event.
If the event is postponed due to COVID-19, your ticket will still be valid for the postponed event date.
Precautionary Measures
We are monitoring the global health situation and will make decisions based on the advice of the relevant government and health authorities in Australia. The safety and well-being of delegates, speakers and staff is our priority.
We encourage all attendees to practice good hygiene, and if you are feeling unwell, please refrain from attending events. Contact us if you have any questions or concerns.
