YOUR QUESTIONS ANSWERED
With headline keynotes courtesy of the brightest minds in our industry and correspondingly talent-packed panels, we’ll be exploring what’s happening – and what will happen next – in social media and digital marketing.
Following on from the success of the past two State of Social conferences, we’re pleased to announce the State of Social is back!
The outbreak of the Coronavirus has caused great concern across many communities. We are monitoring the global health situation and will make decisions based on the advice of the relevant government and health authorities in Australia. The safety and well being of delegates, speakers and staff is our priority. We encourage all attendees to practice good hygiene, and if you are feeling unwell to please refrain from attending events. Contact us if you have any questions or concerns.
Where & When
State of Social ’20 has now been rescheduled to Tuesday 24 & Wednesday 25 November 2020, returning once again to Perth’s stunning Optus Stadium.
What’s included in the ticket price?
In addition to an all-you-can-eat buffet of insightful inspiration and intelligent inference delivered by our roll call of social and digital royalty, your ticket includes:
- an equally mouth-watering menu of morning coffee, lunch and afternoon treats
- the now legendary State of the Social gift bag
- entry to post-conference #SMPerth Drinks
Airfare and accommodation are not included in the ticket price. We have secured the best available rates at Crown Perth for our delegates.
Is there any food?
When they’re not gorging themselves on industry insights, delegates will be treated to a delicious barista-crafted morning coffee, an impressive selection of lunch options and a divine afternoon tea, while the day ends with the legendary #SMPerth sundowner.
What about my dietary needs?
We asked you at the time of registration about any dietary needs. If you need to update these, or forgot to tell us, email us at firstname.lastname@example.org so that we can ensure you get all the amazingness as the rest of us.
Who is speaking at State of Social?
We have put together an eclectic group of digital marketers from around the world. The full speaker list can be found here.
Can I bring a guest?
All attendees at the conference, drinks and workshops must be delegates who purchased tickets. You will be required to wear your lanyard at all times to gain access to State of Social events.
Can I go to Day One and send my colleague to Day Two?
No. The same person must attend both days.
Are there student, government, nonprofit, or military discounts?
The current price for State of Social tickets is the best and only available rate. We have group rates available for teams of 8; get in touch on email@example.com and we can arrange an invoice.
We offer discounted pricing for early registrations – if you are interested in attending, we recommend that you register as soon as possible!
How do I convince my boss to buy my ticket to #StateofSocial20?
That’s an easy one. Check out our post and use our email template.
What is the refund policy?
We’re confident that the virus will be contained before State of Social ’20 however we want you to be able to register with confidence even though things are changing rapidly. You can get a full refund on your pass within 24 hours of your purchase until September 1.
We do not offer refunds outside of the 24 hour grace period, but you may send someone in your place. You may also resell your ticket. To transfer your access to the event to someone else, email firstname.lastname@example.org.
I bought a One Day ticket but I should have bought a Two Day ticket. Help?!
Not a problem. Just get in touch on email@example.com and we can arrange an invoice for the difference in the price. Once we receive payment, you’ll be automatically upgraded. That said. this must be completed no later than 1 November 2020.
Will you offer live streaming?
No, unfortunately at this time we are not offering live streaming of the State of Social conference.
Will recordings be available?
Yes. There will be recordings of the State of Social conference made available for those who purchase a Two Day pass.
Will there be WiFi access at the State of Social?
Yes, complimentary internet access will be available in the River View Room at Optus Stadium.
What is the dress code?
Whatever makes you happy but you can never go wrong with business casual. We do recommend dressing in layers since personal preferences vary regarding room temperature. Lunch and Afternoon Tea will be served in the Sports Lounge.
Do you have a Terms of Service and Code of Conduct?
I am travelling from outside of Australia and need a visa. Can you help me?
First, you need to purchase a ticket to the State of Social. Once you’ve done that, please send us an email at firstname.lastname@example.org and we will reply with details to provide you with a letter of attendance.
How can we become a Sponsor?
How do I update my details?
If you need to change your registration details get in touch on email@example.com
Is there an official hashtag for State of Social?
Do I need to bring a printed ticket?
Not really. Your ticket serves as your proof of purchase but it’s your last name that we want for access to a lanyard – that said, you may be asked for photo ID so don’t forget one. We may ask for a copy of your receipt but you can show it on your phone.
Is there a coat check?
There is no coat check at the State of Social. Please ensure you look after your belongings at all times; we are not responsible for any loss.
Is the venue accessible?
Optus Stadium caters for everyone regardless of age, experience or ability. The aim of the design isn’t only to meet specific codes but rather to strive to exceed them as a minimum standard and create an inclusive venue for all visitors. If you have any specific accessibility requirements, please get in touch on firstname.lastname@example.org.