Privacy Policy

State of Social respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and store personal information in connection with our website, ticket sales, events, communications and related services.

By using our website, purchasing a ticket, registering for an event, or attending State of Social, you agree to the terms of this Privacy Policy.

What personal Information we Collect

We may collect personal information including, but not limited to:

• Name
• Email address
• Phone number
• Postal address
• Company name, job title and industry
• Billing and transaction details
• Dietary or accessibility requirements
• Information required for name badges
• Event attendance and session participation
• Website usage data such as IP address, browser type and device information

We only collect information that is reasonably necessary for our functions as an event organiser and marketing business.

How we Collect personal Information

We collect personal information when you:

• Purchase a ticket or register for an event
• Subscribe to our mailing list
• Complete a form on our website
• Communicate with us via email or social media
• Attend a State of Social event
• Interact with our website, emails or digital platforms

We may also collect limited information automatically through cookies, analytics tools and similar technologies.

How we Use Your Information

We use your personal information to:

• Process ticket purchases and registrations
• Manage event logistics and attendee communications
• Create name badges and event materials
• Provide access to event apps, WiFi or digital platforms
• Communicate important event updates
• Deliver marketing communications where you have opted in
• Improve our events, website and services
• Meet legal and regulatory obligations

Email Marketing & Communications

If you opt in, we may send you emails about State of Social events, updates, content and related offerings.

You can unsubscribe at any time using the link in our emails or by contacting us directly.

Transactional emails relating to your purchase or attendance will still be sent as required.

Event badges, Sponsors & networking

At State of Social events, attendees are issued badges that include limited personal information, such as name, company, and job title.

Specific sponsorship packages include limited access to delegate information as a contracted benefit. Where applicable, sponsors may receive a defined set of delegate details, such as name, company, job title, and email address, for event-related sponsor communications.

This access is limited, controlled, and provided only to a small number of sponsors. Sponsors are required to handle delegate information responsibly and in accordance with applicable privacy laws. Sponsors are not permitted to sell, rent, or otherwise misuse delegate data.

You are not required to engage with sponsors or share your information beyond what is disclosed above.

If you believe your personal information has been shared or used inappropriately by a sponsor or other third party, please contact us immediately so we can investigate.

Third Party Service Providers

We use trusted third-party providers to deliver our services, including:

• Ticketing and registration platforms
• Payment processors
• Email marketing platforms
• Event apps and technology providers
• Analytics and website hosting services

These providers may store data on servers located in Australia or overseas. We take reasonable steps to ensure these providers handle your information securely and in accordance with privacy laws.

Location, Event & Usage Data

During events, we may collect aggregated or anonymised data such as attendance numbers, session participation or movement within the venue to understand engagement and improve future events.

Where personal data is involved, it is handled in accordance with this Privacy Policy.

Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Payment information is processed securely by third-party payment processors. We do not store full credit card details.

No system is completely secure, but we follow industry best practices to protect your data.

Access & Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.

To do so, contact us using the details below.

Age Restrictions

Our events and services are intended for adults. By using our website or attending our events, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction.

Changes to this Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. Changes take effect from the date they are published.

Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or how your information is handled, please contact:

Privacy Officer
State of Social
Email: hello@stateofsocial.com.au
PO Box 562
Mt Hawthorn WA 6915
Australia